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Is the customer always right? Remember these things in customer service

The customer is always right, at least according to an old saying. Some people disagree, but it is still a good general rule for many situations that often occur in customer service.

Don’t let just anyone handle your online store’s social media

It is clear these days that when used correctly, social media can function as a power tool for sales and marketing.

Optimize your online store for speed

In recent years, consumers have got used to everything happening fast online.

A Brand Is Not Invented – It Is Built

Brands and branding remain a much discussed topic in the world of online business. However, a lot of the information that is floating around is misleading, and there are many misconceptions that get repeated.

An online store benefits from a strong concept

The main idea of a store or business and everything related to it is often referred to as the concept. The concept includes everything from the products and services that are sold, the target customer groups, marketing tactics and so forth. A concept is the basis of a business plan.

What does it take to maintain an online store?

At the end of the day, setting up or maintaining an online store doesn’t take much. Finding a product or service that has a competitive edge is the hardest part of the process. For everything else, paid help is available easily.

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